Third Party Warranty:

Your home has been built with the highest standards of care, meeting the requirements by the Homeowner Protection Office (“HPO”), and our warranty provider.

The commencement date on your home's warranty insurance starts the earliest of date of first occupancy or date of transfer of legal title to the first owner.  For Common Property, it is the earliest of date of first-unit occupancy in the strata building or date of transfer of legal title to the first owner in the building.  Your home carries the following guarantee:

- Two (2) Year Materials & Labour Warranty:

  • First 12 months (coverage for defects in materials and labour)
  • First 15 months (coverage for defects in materials and labour in the Common Property)
  • First 24 months (coverage for defect in materials and labour related to the delivery and distribution system for the electrical, plumbing, heating, ventilation, and air conditioning; as well as the exterior cladding, caulking, windows and doors that may lead to detachment or material damage to the new home)

- Five (5) Year Building Envelope Warranty:

The Five Year Building Envelope Warranty provides coverage for defects in the building envelope of your new home for up to five years. The defects covered include those that permit unintended water penetration such that it causes, or is likely to cause, material damage to the home.

- Ten (10) Year Structural Defects Warranty:

The Ten Year Structural Defects Warranty covers defects in materials and labour that results in the failure of a load bearing part of the home, and any defect that causes structural damage that materially and adversely affects the use of the home for residential occupancy.

We hope you are as excited to walk through the front door of your new home as we are to welcome you to it.

MONDEVO is committed to building well-designed, thoughtful, quality homes. To accomplish this, we set high standards for the workmanship and materials used in building your home. We conduct rigorous assessments of your home before nearing its completion: prior to your orientation, at your orientation and at your key pick-up.

During your orientation, a member of our homeowner care team will take you through your new home, review your Travelers 2-5-10 New Home Warranty, provide you with important information about proper maintenance of your new home and answer any additional questions you may have.

Should we identify any deficiencies together at your orientation, MONDEVO will address them prior to your key pick-up with the exception of any unusual items that may require additional time due to long delivery.

Here are a few tips to help you live greener, save money and help the environment:

  • In the laundry room, select the proper water level on your washing machine. (You may not need to use high every time.)  Also, use the cold or warm water setting; many new laundry detergents don’t require hot water.
  • To conserve water in the bathroom, take shorter showers. To save even more, get wet, then turn off the water to soap, lather, and scrub – then briefly turn the water on to rinse off.
  • If you have a dishwasher, it uses the same amount of water whether it’s full or not, so make sure your dishwasher is fully loaded before running it.  Try using a shorter wash cycle. Stopping the dry cycle and opening the door to release the steam and air dry your dishes can save even more energy.
  • If washing dishes by hand, fill the sink and use a stopper instead of leaving the water running.
  • Keep drinking water in your refrigerator instead of letting the faucet run until the water gets cold.
  • Thaw food in the refrigerator or in the microwave oven instead of under running water.
  • Use properly sized pots and pans, and the appropriate element for what you’re cooking. Cover pots and pans when cooking.
  • Cut electrical consumption by shutting off TVs, lights and computers. Consider unplugging items or using a power bar to cut the “phantom load” electrical draw. (A typical microwave, for example, uses more power during the many hours it is off than the few minutes when it is on.)
  • Adjust your thermostat to conserve energy. Go up 2 to 3 degrees in summer and down 1 to 2 degrees in winter. Proper utilization of a programmable thermostat helps you to conserve even more.
  • Replace incandescent bulbs with compact fluorescent or LED lighting. Remember, there is a direct environmental benefit to every conservation effort you make, whether small or great.